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PUBLICATIONS
The Healthcare Communication Review: This semi-annual newsletter, available at no charge, is written for patients and professionals, with separate sections for each. It offers practical advice (e.g. how to negotiate treatment plans); philosophical discussions (e.g. on types of clinician-patient relationships); reviews of current research; stories of healthcare experiences (from perspectives of patients and professionals); book reviews; organizational resources and more.
To see archived articles (all but current issue),
click here.
To see topics of current and future issues, click here.
To subscribe to the newsletter,
click here.
SPEAKERS BUREAU
We are available to speak, on a variety of subjects, to self-help and other patient groups; to meetings of healthcare professional societies; and to the full range of community organizations. Topics range from personal aspects of communication (for example, why patients should speak up, what makes it easier or harder to do so, and how it affects health outcomes) to societal aspects of communication (for example, how it affects our economy). Talks to groups of healthcare professionals address the many whys and wherefores of talking with patients. To request a speaker, click here.EDUCATION PROGRAMS
For Patients, their families and advocates, and the general public: These programs, seek to help individuals assume an active role in their healthcare by helping them (1) build skills in information seeking and shared decisionmaking, and (2) develop self confidence in their ability to do both. Programs for family and friends seek to help them gain skills for advocating for seriously ill loved ones. For descriptions of programs, click here. Please note that we are happy to discuss these and other topics with you.For Physicians: Our Grand Rounds programs seek to help physicians talk to patients in ways that build relationships and establish trust, facilitate healing and promote satisfaction on the parts of patients, their families and doctors, themselves. For more information about these programs, click here.
For Allied Health Professionals: These programs seek to help nurses, CSWs, aides and any other patient-care staff build skills in communication techniques that have been shown to more fully and efficiently elicit patient concerns and cooperation with treatment plans (with only a minimal increase in time spent with patients). Programs may address these goals as they generally apply to patients or as they apply to patients with specific diseases or circumstances; for instance, patients at the end-of-life or from different cultures. For more information about inservices and other programs for professionals, click here.
SEE OUR CONTINUING PROFESSIONAL EDUCATION WEBINAR SCHEDULE